Report a problem

Tell us what went wrong.

This goes to the people who write the software. Say what you were doing and what happened instead; we will take it from there.

What you pressed, what you expected, what you saw. The order number or plant name if there is one.
Roughly is fine — “the pickup phone”, “CSV import”, “checkout”.
So we can answer. Leave it blank and we will still read it, but cannot reply.

Sale day and nothing works? Put URGENT at the start of the first line. A picture helps: reply to the confirmation you get with a screenshot attached.