Talk to a person.

Email

General questions, help, and anything about your district's sale:
support@seedstand.org

Security reports:
security@seedstand.org — please include enough detail to reproduce the issue. We will not pursue anyone who reports a genuine vulnerability in good faith.

Order confirmations and pickup reminders are sent from orders@seedstand.org. If a customer replies to one of those, it reaches us, not their district — tell them to contact their district directly for anything about their own order.

Post

If you are a district evaluating us

You do not need to contact us to find out what it costs — the pricing page has the numbers, and you can start a district without talking to anybody. If your procurement process needs a W-9, a certificate of insurance, our legal entity details, or answers to a security questionnaire, email support@seedstand.org and say so in the subject line.

If you are a customer of a district

If you ordered plants and have a question about your order — when to pick up, what you ordered, or a refund — please contact the district you ordered from, not us. They run the sale; we only make the software they run it on. Their name and contact details are at the top of the store page you ordered from and on your order confirmation.